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When I first started playing PoE, I went into it totally blind and ignorant. I quickly realized I needed to do some basic research (watch some videos) to understand what the heck I was getting into.
While I understand why Salph would say something like what he did--and that it's a common sentiment--those actually are player problems, not game problems. People are too used to instant gratification and being spoon-fed. This game is for the patient, the curious, and the persistent. In this way, people describe it as "not for casuals," but it's simply that you can't come to PoE expecting Diablo 3 or 4. Up your expectations of the game--and of yourself--and you will find a rewarding experience.
At that point, your only option is to dump your character & start again, which is boring. OR you can *PRAY* for a game update which refunds *all* your skill points so you can re-allocate them. But that may take weeks.
PoE is a game where the devs got too close to their own game, they don't employ enough testers to give them honest, critical feedback, & they make the game far too difficult because it suits their own *personal* goals. When ordinary first-time players say to them "this is too tough, I don't like having to restart", they just unsympathetically reply "Git gud bro!" & carry on regardless.
This is why I rarely play PoE. The only reason I'm back now is because I've heard about the new town area which is available near the start of the game, & I'm curious to see if it will help improve the game to a playable level.
I have my fingers crossed.
So better to use them as a temporary solution as you work through it so that you can free that slot up for a more interesting or difficult problem (or a straight benefit like increased movement speed, damage, or item drop rarity).